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Closure of The Lock Climbing Wall during Tier 4 restrictions

In line with the latest national guidance, we regret to announce that The Lock Climbing Wall will be closed from Sunday 20^th December 2020.

Clearly, the health and wellbeing of our climbers and staff is our highest priority and we have been working closely with Essex County Council in order to reach this decision.

We can confirm that all, current, subscriptions will be frozen for the duration of our closure and will be re-activated on our subsequent re-opening.
Any pre-booked slots will be refunded and the team will contact those affected in due course.
All current bookings will be postponed for the duration of our closure and our team will contact affected clients in due course.

We will of course keep everyone updated across our various platforms

We look forward to seeing all of our climbers again after this period but until then,

From everyone at the Lock Climbing Wall – Stay safe.

Before you visit

• If you have COVID-19 symptoms – fever, cough, sore throat – please do not travel to the wall.
• Please don’t climb if you are living with a vulnerable person.
• You must pre-book and pay for a slot online. Climbing and bouldering will be restricted to a 2 hour slot for the time being and slots are not movable or refundable.
• Climbers are asked to only book a single slot. We understand that climbing is a social event but in an effort to mitigate COVID-19 transmission we are limiting the exposure time of our customers by reducing attendance time, however a climbing and a bouldering slot may be booked one after the other.
• Roped climbing and bouldering must be booked separately. Roped climbing capacity is 30, bouldering is limited to 6 per slot.
• Climbing and bouldering slots are for experienced climbers only – We are currently not able to provide supervision or instruction for novice climbers of any age.
• Please remember to bring your own climbing kit – we will not be hiring equipment to customers for a while.
• Remember, floor space is at a premium, bags won’t be permitted in the wall, so try to minimise what you bring!
• We will not be accepting cash payments while you are onsite.

During your visit

• A one way system has been introduced within the main building. Please follow the arrows and guidance.
• Use the hand sanitising station on arrival.
• Toilets will be limited to 1 person at a time so plan accordingly.
• Please sign in at the desk before entering the wall.
• There is now an entrance door and a separate exit door in the wall.
• We must stress the importance of cleaning your hands as soon as you have completed each and every climb. Sanitiser will be available within the wall for your convenience.
• Please respect other climbers’ social distance. Do NOT climb on a rope immediately adjacent to an active rope.
• Please be prudent when your time slot is finished and leave the wall quickly so we can accommodate more climbers. Staff will be on hand to advise and assist.

What we are doing

• The centre is being cleaned by our cleaner, on a daily basis. Additionally, staff will also be decontaminating ‘high use’ areas 3 times a day.
• Staff will be wearing gloves when on the desk and in the coffee shop.
• Only disposable cups, utensils and cutlery will be used in the coffee shop for the foreseeable future. All items will be 100% recyclable.
• The extraction fans will be working throughout operating hours to remove air from the main wall.
• Along with all Essex Outdoors centres, we’ve gained the ‘We’re good to go’ certification from Visit England